Home and Well

Tracy Mann reports on this collaborative effort uniting various organisations providing unwavering support to Hampshire and Isle of Wight residents facing hospitalisation or vulnerability due to health conditions.

Home and Well is a groundbreaking collaborative initiative that brings together multiple organizations across Hampshire and the Isle of Wight to provide comprehensive support for people facing health challenges, hospitalization, or vulnerability due to medical conditions.

What is Home and Well?

Home and Well is a partnership program that coordinates support services to help people:

• Navigate the healthcare system
• Access appropriate care and support
• Maintain their independence and quality of life
• Return home safely after hospitalization
• Prevent unnecessary hospital admissions

Who is involved?

The Home and Well partnership includes:

• Citizens Advice Portsmouth
• Local healthcare providers
• Social care services
• Housing organizations
• Mental health services
• Community support groups
• Voluntary sector organizations

How it works:

Coordinated approach:

• Single point of contact for support
• Shared information and resources
• Coordinated care planning
• Regular communication between partners

Comprehensive support:

• Health and social care advice
• Housing and accommodation support
• Financial and benefits guidance
• Mental health and wellbeing support
• Practical assistance with daily living

Who can access Home and Well?

The service is available to:

• People facing hospitalization or medical procedures
• Individuals with long-term health conditions
• People with mental health challenges
• Those at risk of health-related vulnerability
• Families and carers of people with health needs

What support is available?

Health and medical support:

• Help understanding medical conditions and treatments
• Support with medication management
• Assistance with healthcare appointments
• Advocacy in healthcare settings

Housing and accommodation:

• Help with housing adaptations
• Support with housing applications
• Assistance with housing-related benefits
• Advice on housing rights and options

Financial support:

• Benefits advice and applications
• Help with medical costs and expenses
• Support with debt and financial problems
• Advice on financial assistance schemes

Mental health and wellbeing:

• Emotional support and counseling
• Referrals to mental health services
• Support groups and peer networks
• Wellbeing activities and programs

Practical support:

• Help with daily living tasks
• Transport and mobility assistance
• Equipment and aids
• Home safety and security

Success stories:

Since launching, Home and Well has helped hundreds of people across Hampshire and the Isle of Wight. One client, a 65-year-old man with diabetes and mobility issues, was facing eviction and struggling to manage his health. Through Home and Well, we were able to:

• Help him access appropriate housing
• Ensure he received proper medical care
• Support him with benefits applications
• Connect him with local support services

How to access Home and Well:

If you think you or someone you know could benefit from Home and Well support, you can:

• Contact Citizens Advice Portsmouth directly
• Ask your healthcare provider to refer you
• Be referred by social services
• Self-refer through our website or phone line

What to expect:

When you contact Home and Well:

• We'll assess your needs and circumstances
• We'll develop a support plan with you
• We'll coordinate with relevant partners
• We'll provide ongoing support as needed

Partnership benefits:

By working together, Home and Well partners can:

• Provide more comprehensive support
• Avoid duplication of services
• Share resources and expertise
• Improve outcomes for clients

Don't face health challenges alone:

If you're dealing with health issues, hospitalization, or vulnerability, remember that you don't have to face these challenges alone. Home and Well is here to support you every step of the way.

Contact Citizens Advice Portsmouth today to find out how Home and Well can help you or someone you care about.

Together, we can ensure that everyone in our community has access to the support they need to stay healthy, independent, and well.